Shipping policy
Shipping Policy
Thank you for choosing Roval! We are dedicated to providing you with an exceptional shopping experience. Please take a moment to review our shipping policy.
Delivery Time:
- We currently offer a single shipping option for both local and international orders, exclusively through Aramex.
- Delivery times are estimated at 4-9 working days from the date of order fulfillment.
Order Processing:
- Please allow 1-3 business days for order processing and fulfillment.
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Costs:
- Shipping costs will be calculated at checkout based on your delivery address.
International Shipping:
- Roval proudly serves customers worldwide. International orders are subject to customs clearance, which may affect delivery times.
Order Tracking:
- To track your order, use the provided tracking number in the shipping confirmation email.
- Visit the Aramex website and enter your tracking number for real-time updates on your shipment.
Delivery Address:
- Ensure your shipping address is accurate at checkout to prevent any delays.
- Roval is not responsible for orders delivered to incorrect addresses provided by the customer.
Delays and Issues:
- While we strive to deliver your orders promptly, external factors like customs clearance or unforeseen circumstances may cause delays. We appreciate your understanding in such situations.
Contact Us:
- If you have any questions or concerns about your order, please contact our customer service team at [your email] or [your phone number].
By placing an order with Roval, you agree to the terms outlined in this shipping policy. We appreciate your trust in us and are committed to delivering your Roval products in a timely and efficient manner.
Thank you for being a valued part of the Roval community!